Ghost click issue fix

Issue:

Unable to log into the MDC, phantom cursor on the screen unable to use stylus or touchpad. MDC installed on E329 but is currently being used as a front-line engine. Tried restarting and MDC as well as cleaning the screen and cradle contacts. (805)686-5058

A caller (+1 805-681-4200) left a voicemail on "[Fire IT Support]":

Hi, this is Bob Tanner at station 32 my call earlier around 8:30. We're having an issue with the MDC off the engine 329 brush truck, but it's we're using it as a front-line. There's a I got Phantom issue on the touch screen, so they're not able to log it in off basically use it at all. You can give me a callback. It's here at the station. 32. 805-686-5058. Thank you very much. Bye.


Solution:
Disable Human Interface Device in device manager.