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What is Password Pusher?

What is this used for? Emailing passwords is inherently insecure. The greatest risks include: Emailed passwords are usually sent with context to what they go to or can potentially be derived from ema...
How to resolve constant lockouts

  Click to view instructions   Looks like you got locked out from your computer. I have un
Employee Self-Service Links and Support Number

  Welcome to

Work remote using Duo Two-Factor Authentication

Refer to attached instructions
Create Password and Pin Number in Operative IQ

Contributor:  Michelle Combs, RN, BSNEMS Nurse Educator   Click on Operative IQ icon on the iPad or desktop computer in the station offices.   Type in first initial lastname (no space
How to Register with Self-Service Password Reset

5 steps: Go to https://sspr.countyofsb.org (within County network)

How to Install Google Authenticator
Ghost click issue fix

Issue: Unable to log into the MDC, phantom cursor on the screen unable to use stylus or touchpad. MDC installed on E329 but is currently being used as a front-line engine. Tried restarting and MDC as ...
Remote Assistance

Go to join.zoho.com Enter session id and when when window to open Zoho Assist appears, click

M365 Migration

Introducing Office.com To learn more all about your “new life” in Microsoft 365, check out our new Microsoft 365 Learning hub. We invite you to join in Open Q&
How to search in Outlook M365

You can type a number of phrases in the Search box at the top of the Outlook message list. In addition to searching for different words and phrases, you can use various operators, punctuation and key...
New End Users Welcome Email

  Hello,  Welcome aboard the Santa Barbara County Fire Department. Please read the attached

Get a Bitlocker Recovery Key

  Get a BitLocker Recovery Key

Unable to connect to WiFi on Apple iOS
How to change password on a Mac

Hello, how can I change this from my home computer using a MAC? Thanks, John -------------------------From: FIRE Information Technology<FireInformationTechnology@countyofsb.org>Sent: Sunday, Jun...
Updating Your Email Address on Box

Refer to attachment: The purpose of this documentation is to illustrate the steps taken to update your email address on

Instructions for Knowbe4
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Missing or Damaged Equipment Policy & Procedure

Category: Equipment

Section 3.1.11 - Missing or Damaged Property/Equipment   Santa Barbara County Fire Department Policies and Procedures, Volume III, Apparatus and Equipment, 3.1.11.If the equipment is lost or damaged,...

Password Requirements for (ESS) - Employee Self Service Plus

Category: Password

Link:  https://essplus.co.santa-barbara.ca.us/Login.aspx Updated Password RequirementsDear ESS+ and DEN Users,In order to strengthen County Passport passwords, effective on your next required passwor...

Cyber Security Training

Category: Cybersecurity

For those who have not completed Cyber Security Training. We are currently going through the process of migrating over to Microsoft 365. This has made the login to certain websites like KnowBe4 to be ...

What is Password Pusher?

Category: Knowledgebase

What is this used for? Emailing passwords is inherently insecure. The greatest risks include: Emailed passwords are usually sent with context to what they go to or can potentially be derived from ema...

How to set-up MFA

Category: Software

As of February 7th, The County of Santa Barbara now uses MFA (Multi-Factor Authentication), anytime a County website is accessed on your phone or a computer, you will be required to verify your identi...

How to resolve constant lockouts

Category: Knowledgebase

  Click to view instructions   Looks like you got locked out from your computer. I have unlocked you. You might want to reboot your computer. You might want to follow the steps below if it happens ag...

Self Service Password Reset

Category: Password

Lost or forgot your County passoword?  Try this link:Microsoft Online Password Reset

Instructions for Knowbe4

Category: Knowledgebase

Click the link to access the website KnowBe4 Login with your county credentials This is your “computer” login + @countyofsb.org For most people it would be your first initial+last name        ...

Updating Your Email Address on Box

Category: Knowledgebase

Refer to attachment: The purpose of this documentation is to illustrate the steps taken to update your email address on box.com. The original email address is example@sbcfire.com and the new email add...

How to change password on a Mac

Category: Knowledgebase

Hello, how can I change this from my home computer using a MAC? Thanks, John -------------------------From: FIRE Information Technology<FireInformationTechnology@countyofsb.org>Sent: Sunday, Jun...

ImageTrend ELITE login

Category: ImageTrend

ImageTrend Login https://www.imagetrendelite.com/Elite/Organizationsantabarbara/?logout=1  

Forgot Operative IQ password instructions

Category: iPads