Get a Bitlocker Recovery Key

  Get a BitLocker Recovery Key

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Get a BitLocker Recovery Key

Use this page if you are locked out of Windows by BitLocker and need to get a BitLocker Recovery Key to regain access to Windows.

NOTE: For security reasons, your session will expire after 5 minute(s) of inactivity. You will need to re-enter your information into the form on this page.

  1. 1

    Enter a BitLocker Key ID

    This 32-digit code should be displayed on the BitLocker recovery screen on your computer. Enter a minimum of 8 characters.

    Recovery Key ID
    Reason   BIOS/TPM Changed   OS Files Modified   Lost PIN/Passphrase  
  2. 2

    Your BitLocker Recovery Key

    Enter this 48-digit code into the BitLocker recovery screen on your computer.

  3. 3

    Change your BitLocker credentials (optional)

    If you have forgotten your BitLocker PIN or password, you should change it to one you'll remember.

    To manage your BitLocker credentials:

    1. Open the Control Panel. In the Control Panel search box, type "BitLocker Encryption Options" and press Enter.

    2. Select Manage your PIN to change your PIN, or select Manage your Password to change your password. To change your PIN, type your new PIN into both fields and then select Reset PIN. To change your password for a particular volume, type your new password and then select Reset Password.